Returns Policy

Goods supplied in accordance with the buyer's order can only be returned with the express approval of the Detech International.

Detech International will abide by the consumer garuntees act for return of goods where applicable.

Requests to return goods must be submitted within 7 days from the date of shipping and the original invoice number must be quoted.

Where goods are accepted (for credit or refund at Detech International's discretion) they must be delivered at the buyer's expense into the Detech International warehouse in original condition and packaging. Returned products are the buyer's responsibility until they reach the Detech International. Detech International shall not be responsible for misdirected shipments or products lost or damaged in transit.

Detech International reserves the right to levy a restocking fee against any returns the seller may agree to accept. Such fees may be up to 15% of the invoice priced and levied at the Detech International's absolute discretion. Any refunds (at the Detech International's discretion) will be refunded in the form of the original payment method used by the buyer.