Frequently Ask Questions


How to renew or load your Quick Heal subscription after you have paid for it

If you have Quick Heal version 2014 installed already, you can put your new product key in Renew Now from the front page of the application or Help menu > About > Renew Now.
choose second renew option


 

If you have older version of Quick Heal or haven't had it before, please follow these steps:

  1. IMPORTANT: Download the latest Quick Heal build for your product:
  2. Uninstall your current version. For instructions, go to http://quickheal.co.nz/faq/UninstallQH
    • If you don't have Quick Heal yet, for this step, please uninstall any other antivirus software you have as running more than one at a time can slow your computer down.
  3. Restart Computer
  4. Follow the installation wizard to install your new Quick Heal version you downloaded in step 1.
    For detailed instructions, go to http://quickheal.co.nz/faq/installQH
    • When prompted for a product key use your new product key.
  5. Update your Quick Heal by right-click on Quick Heal icon at the bottom right of the computer and choose Update Now.

Now Quick Heal is up and running!